Your property manager at Cusack Partners is now using Maintenance Plus for all maintenance activity.
This means a much faster and easier way to lodge maintenance requests for your tenants and giving you visibility to maintenance requests at your property. You can also approve jobs that are a higher dollar value than the threshold set by you for property maintenance. Your property manager can send you approval requests via the app. You can also use Maintenance Plus for other property maintenance tasks that are not linked to your rental property all on the same app.
It’s FREE for you to join and use Maintenance Plus, if not already, please request from your property manager a link to receive a Welcome to Maintenance Plus email with a link to set your password for access.
As a property owner it is great to be kept up to speed on the maintenance of your investment property. With MRI Maintenance Plus, Owners will be automatically linked to the property through the application. If there is an owner approval threshold, the property manager can seek Owner approval before receiving quotes, after receiving quotes or at any time – all from the palm of your hand.
Once a maintenance job is completed all parties will receive a push notification, so everyone knows when the task is completed. You can also see the full maintenance history of the property. As an industry first, you can even present the property maintenance history to a vendor at the time of sale to show the maintenance activities completed at the property and when they were completed in case of any warranty issues that may arise. Visibility, transparency and accountability for every investment property.
Keep your tenants happy by having maintenance resolved quickly + easily.
Some great features for Property Owners
- Keep track of all maintenance requests using the app. Receive push notifications when a job is waiting for review and keep up to date of the progress of jobs as well as a final notification once complete.
- Use the same mobile or desktop app to post jobs for your own property, workplace or any location you need property maintenance. Use the same pre-qualified trades that property managers use.
- Whether a quick chat or video call, or a property manager needs to join an owner and trade to a group call, every party to the maintenance issue can be on a group chat or call to review and make informed decisions.
- With open transparency, owners are linked by the property manager to the property and can easily review maintenance task requests as well as see the complete maintenance history at the property.
- Once quotes are received and the job is sent for approval, owners can either approve the work as a whole or by service provider. Work orders are then sent for scheduling with the property manager and the tenant.
- With the mobile and desktop apps you can send and receive maintenance requests for approval. Owners will receive the complete job information including any pictures and videos uploaded with the jobs.
- You can download the mobile app below or post maintenance requests via Email (firstname.lastname@example.org), SMS (+61480019119), Phone (+61272018303), Whatsapp (+61480019292) and Facebook Messenger
If you have any questions for your property manager about the new way of maintenance, please reach out to them.