Property management

Whether you own a single property or a portfolio of properties, we offer a full suite of innovative and flexible property management and facilities services. Our solutions are designed to maximise the value of your investment. While providing the highest standard of service to your tenants and are backed by our service guarantee.

Our property management expertise ensures your asset is well managed at all times saving you money and increasing your rental return.

What we do:

  • Regular property inspections ensuring you are fully informed on the condition of your asset and any maintenance requirements. We have found that when tenants know inspections are regular and thorough there is less wear and tear meaning less expense and downtime between tenancies
  • Regular rent reviews to provide you with an accurate estimate of how much your property will rent for. This means we can ensure you receive competitive rents and maximise your return.
    24 hour emergency customer service line so that if anything goes wrong, your tenants know who to call (and it won’t be you at 2am!)
  • Access to trusted and specialised trades. We can arrange all minor or major works on your property at competitive rates with our own staff and trusted partners who we use regularly and trust

Tenant management

Our tenant management systems are designed to attract quality tenants and produce consistent rental income.

This includes:
Marketing and advertising your property for rent using a variety of marketing tools to gain maximum exposure and quality tenants.

Sourcing and selecting quality tenants to rent your property and managing their needs and requests on an ongoing basis which would otherwise consume your time.

Effective pre rental documentation including extensive photographic records at the start and during tenancy to protect your interests.

Tribunal and disputes resolution, managing the legal and disputes process on your behalf.

Financial management

Our financial management systems focus on maximizing your return on investment. While providing prompt and accurate reporting you and your accountant need.

We provide:
Collection and monitoring of rent payments and arrears. Ensuring you are paid your money promptly at least twice monthly. This helps to protect your cash flow.

Financial income and expenditure statements monthly and annually and bond administration ensuring every cent are accounted for.

Areas we service

Bay of Plenty

Edgecumbe
Katikati
Matata
Mt Maunganui
Opotiki
Papamoa
Rotorua
Tauranga
Te Puke
Whakatane

Waikato

Cambridge
Hamilton
Huntly
Matamata

With the expertise of successfully managing a large real estate portfolio of our own, we know what’s important to property owners and investors.

If you are like me you want peace of mind knowing that your property manager is accessible to both you and your tenants and is responsive in attending to every detail promptly and effectively.

It is important to have a property manager who is knowledgeable about your property, the local area and is also dedicated to maximising the returns and value of your property investment.

To learn more about our service or to receive a free appraisal give our team a call on 0800 800 910

Dion Cusack

Director, Cusack Partners Ltd

FREE rental appraisal

To organise a FREE rental appraisal of your property then please contact us today!

Register your property

If you would like to register your property with us then you can register online today!

Our satisfied clients say

No Hidden Costs

Before we hired Cusack Partners were worried about their trustworthiness and honesty, particularly for collecting the rent from my tenants and paying it to me, on time and accounted for. When Alayna left her last company we encountered many difficulties with the new manager so we did some research on the internet and tracked her down and signed with Cusack Partners. Since then we have no hesitation in recommending Cusack Partners to others. You always pay the rent on time and it is always accounted for, you keep us updated and at ease and we like the fixed fees that represent value with no hidden costs. It is nice not having to worry about our property. Thanks.

Gary & Suzanne Smith

Australia

Stress Free

I do not regret hiring Cusack Partners as my property manager and I would recommend you to anyone looking to hire expert property managers.
I have been very pleased with the way in which property inspections have been carried out. They have been both regular and thorough, and any issues have been brought to my attention. I have also had regular rent reviews and my rent amount has gone up according to the way the property market has been going.
I have had a really stress free time in dealing with your property management, and have always received payments on time. Whenever I have had to deal with the property manager, I have had a response either by email or text message very promptly.

Tiffany Rich

Hamilton

Saving Time and Stress

I can recommend Cusack Partners to others looking for a new property manager for a number of reasons.
My rent is always accounted for and paid to me on time. When I contact them always receive a prompt reply to my query and I am kept regularly up updated by them and have confidence that if there are any issues with my property or tenants Cusack Partners are dealing with the issue, saving me a lot of time and stress.

Duncan Mc Keich

Horotiu

Respect and Dignity

The property manager I had gave up managing properties and she put me with Cusack Partners, prior to that I had never heard of them.

I do not regret hiring Cusack Partners as my property managers and would recommend them to anyone looking to hire new property managers. The people at Cusack Partners are always friendly and make me feel at ease as if nothing is ever a problem and my tenants are treated with respect and dignity.

Jim Russell

Coromandel

FAQ

What can you do for me?

Whether you own one property or a portfolio of properties, we offer a full range of innovative and flexible property management and facilities services.
Our solutions are designed to maximise the value of your investment. While providing the highest standard of service to your tenants and are backed by our service guarantee.

Our services include:
• Regular rent reviews to provide you with an accurate estimate of how much your property will rent for
• Marketing and advertising your property for rent using a variety of marketing tools to gain maximum
exposure and quality tenants
• Sourcing and selecting quality tenants to rent your property and managing their needs and requests on
an ongoing basis
• Financial and bond administration ensuring every cent is accounted for
• Tribunal and disputes resolution, managing the legal and disputes process on your behalf
• Collection and monitoring of rent payments and arrears, ensuring you are paid your money promptly
• 24 hour emergency customer service line so that if anything goes wrong, your tenants know who to call
• Regular condition reporting so that you can be assured your property is maintained in good order
• Facilities management services; with access to a range of quality specialised trades and services staff
and contractors. We can arrange all minor or major works on your property

Can you tell me more about your firm?

With the expertise of successfully managing a large real estate portfolio of our own, we know what’s important to property owners and investors. You want peace of mind that your property manager is accessible to both you and your tenants. Is responsive in attending to every detail promptly and proactively.

You want to know that your property manager is knowledgeable about your property and the local area. Also, they are dedicated to maximising the returns and value of your property investment.

Our scale and reach mean we have the expertise and resources to manage your property. Our integrated platform of dedicated property managers, technology systems and access to skilled trades and services combines in the delivery of quality and responsive property management services to provides you with a piece of mind.

What service can my tenants expect from you?

We like to refer to your tenants as our customers, who can expect to receive quality and responsive care and attention 24 hours a day, 7 days a week.

All our customers receive a welcome pack. The pack contains useful information about our firm, being a tenant and what is involved. Such as being aware of their rights and responsibilities, the high quality of service they can expect and how to contact us.

What do I need to know?

All tenancy agreements must comply with the Residential Tenancies Act 1986. And if you are a property owner who is absent from New Zealand for longer than 21 consecutive days, you must appoint an agent to manage your property

What can I expect from my property manager?

Your dedicated property manager is committed to maximising the return on your investment. Providing you and your tenants with quality and responsive property and asset management services.

We are accessible and mobile. That means your property manager is knowledgeable and familiar with your property, your tenants and comparable properties in the town or suburb your property is located.

Where are your areas of service?

Bay of Plenty

Edgecumbe, Kawerau, Matata, Mt Maunganui, Opotiki, Papamoa, Rotorua, Tauranga, Te Puke, Whakatane

Waikato

Cambridge, Hamilton, Huntly, Matamata

For more information

If you would like to know more then please download our
owners guide to Cusack Partners and how we manage your property.

cusack partners

Bay of Plenty • Edgecumbe • Katikati • Kawerau • Matata • Mt Maunganui • Opotiki • Papamoa • Rotorua • Tauranga • Te Puke • Whakatane • Waikato • Cambridge • Hamilton • Huntly • Matamata

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