Safety & wellbeing

Your safety and well being is paramount and we want all the tenants in the properties we own or manage to be happy and safe in their home.

Call us

You should call us straight away on our client and customer care line

0800 800 910

24 hours a day, 7 days a week

If you observe or experience

A gas leak, electrical fault or fire
Storm damage or flooding
Failure of the gas, electricity or hot and cold water
Burst pipe or leaking roof
Anything that causes your property to be unsafe or not secure

Do not attempt to fix the issue yourself.

Leave that to us

Call now

0800 800 910
24 hours a day, 7 days a week

Smoke alarms

Working smoke alarms are an essential element in protecting you and your family.

We ensure all the properties that we own and manage are fitted with working smoke alarms. Your property manager will test the smoke alarm during each inspection and replace it or the batteries if needed. Or you can contact us at any time and we will send a replacement out to you.

Independent advice

If you want independent advice on your rights as a tenant, who can help you? Tenancy Services through the Department of Building and Housing offers unbiased advice to both tenants and landlords.

If you need help with any tenancy issues we recommend you call them on 0800 836 262 or visit their website

Alternatively you can visit the Citizens Advice Bureau website

Our satisfied clients say

Friendly and Helpful

We chose Cusack Partners because they were friendly and helpful during the sign-up process. They represented value for money and are expert property managers and investors and do not sell real estate.

Our rent is always paid on time and accounted for. We like the fixed fee structure that provides us with certainty that there will be no hidden costs.

Overall, we are very happy with all aspects of service from Cusack Partners. I like that we can contact all levels of your team at any time. Also, I appreciate the friendly and professional approach from whomever we have been in contact with. I have and will continue to recommend your property management company to friends and family.

Louise Taylor & Merrin Pearse

Hong Kong

Utmost Confidence

I have the utmost confidence in Jenni Martin as my property manager. She is diligent in keeping an eye on my property and managing the tenants. She has the resources to get things done around the property when repairs are required.

Richard Leong


Extremley Happy and No Regrets

Before I hired Cusack Partners to manage my properties I was concerned that they might over promise and under deliver and that I would be billed hidden costs and charges.

However, I can say that has not happened and I do not regret hiring Cusack Partners as my property managers. I can recommend them to anyone looking to hire expert property managers.

I have been extremely happy with Cusack Partners' management of my rental properties. Queries are answered promptly, properties are inspected regularly, rent payments are made on time. Communication lines are always open and I feel like Cusack Partners look after my properties as if they were their own.

Jackie Pirihi


Recommend Others to Cusack Partners

I have no regrets hiring Cusack Partners as my property managers. My property is regularly inspected and I have confidence that any issues are always being dealt with.

I can recommend others to Cusack Partners as the people are always easy to get a hold of, friendly and make me feel at ease as if nothing is ever a problem.

They represent value for money and the sign-up process was simple and carefree. Having Cusack Partners manage my property saves me a lot of time and stress.

Ryan Hayward


cusack partners

Bay of Plenty • Edgecumbe • Katikati • Kawerau • Matata • Mt Maunganui • Opotiki • Papamoa • Rotorua • Tauranga • Te Puke • Whakatane • Waikato • Cambridge • Hamilton • Huntly • Matamata

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